Check out this review of The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service, written by Phil Gerbyshak on Joyful Jubilant Learning.
Phil is a customer service manager, author, speaker and brand experts. You can catch his blogs over at Make It Great (also the title of his book) and Slacker Manager.
Thanks, Phil! So glad you enjoyed the book.
Donna Cutting
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4 comments:
Aloha Donna,
Mahalo; thank you for visiting Joyful Jubilant Learning and for leaving your comment there at Phil’s review, and for this pointer here on your own blog. A Love Affair with Books is an annual forum lasting a month’s time, and it is now in its fourth year. Thus, we are now in the second hundred of book titles that we have reviewed: I would like to clarify for your readers that these are not paid reviews, and we do not accept author solicitations or requests by their publishers to review their books; our reviewers are simply asked to share books they have loved and strongly recommend to the rest of our JJL community.
Amazingly in this time of easy RSS notification and internet search capability, —and I think sadly— I can count on only one hand the number of times an author or their representative has come by to say thank you as you did. That alone tells me that you are truly the person to have written a book like this, and I am looking forward to learning more about you and the work you do.
After A Love Affair with Books concludes each year, it has been my practice to match and double the number of books we review in a purchase I make for the libraries of local business colleges in Hawai‘i, from my company, Say Leadership Coaching. This year, I will be sure I include at least a case pack of The Celebrity Experience if not more, and I am now off to Amazon.com to purchase a book for myself.
Mahalo nui loa Donna; thank you for sharing your aloha with us, and for the good work that you do. It is a joy to meet you.
Rosa Say, founder of Say Leadership Coaching, author of Managing with Aloha, and managing editor of Joyful Jubilant Learning
Rosa,
Thank you so very much for your wonderful comment. As I mentioned on your blog, you made my day!
Please forgive my delay in publishing this. I use typepad for my Gal Morale blog, and am new to blogger - and didn't realize I had it set up to moderate comments.
Thanks to Steve Sherlock for calling my attention to your message.
I am glad to have made you as a new friend.
Warmly,
Donna Cutting
It is good to know you too Donna, and I am looking forward to reading your book!
Smile since it is indeed the best medicine especially to a broken heart and don't stop
inspiring us, your readers with your wonderful posts. Visit my site for more information
and have a good day. Cheers.
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